In 2006, Project Management expert Cheryl Strait published "It's All in the Technique" in Information Management Journal. Reading the article, I quickly recognized the universality of her advice. It's so universal, in fact, that I copied it into Word, and wherever the phrase "records management" or the acronym "RIM" appeared, I replaced it with {your specialty goes here}
I read through the result, and it mostly worked. Try it for yourself. Find the article at
BTW, according to LinkedIn, Cheryl is now a Principal at Ernst & Young, near Detroit, MI, USA.